Frequently Asked Questions?

How can I check the status of my order?

We strive to process your order quickly, but sometimes it may take up to 48 hours. Once your order is shipped from our warehouse, you will receive an email with tracking details.

What is the estimated delivery time?

We ship within the time specified on the product page. Usually, it takes 4-10 business days, excluding public holidays and Sundays. The delivery time may also depend on the shipping destination.

How does the delivery process work?

All deliveries are managed by trusted courier partners. Once your order is dispatched, we will send you a tracking number so you can follow your order's journey. We're excited for you to receive your order and hope you're home when it arrives!